iPhone Support and Guide

iPhone Tips and Tricks

A collection of tips showing some useful features of iPhone with iOS 8.

 

 

Screen Damage

Accidents happen. Sometimes a screen can get cracked or shattered. We’re here to help.

Request iPhone service

You can mail us your iPhone, make an appointment with a Genius at an Apple Retail Store, or click or tap below to start a service request and see more service options.

How long will it take?

Service at an Apple Retail Store is normally completed on the day of your appointment. If you send in your iPhone for service, you’ll receive a replacement or your repaired iPhone in three to five business days. A replacement iPhone will be new or equivalent to new in both performance and reliability.

How much does iPhone screen repair cost?

Repair and replacement costs depend on your iPhone model and your AppleCare coverage.
When you request screen repair online or by phone, Apple will place an authorization on your credit card to cover the iPhone out-of-warranty cost. We’ll charge this amount if your iPhone has additional damage and is eligible for out-of-warranty service. If your iPhone has no damage other than the screen, we’ll charge the amount below. Learn more.

iPhone 6: $109

iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5: $129

Plus a $6.95 shipping fee. Fees are in USD and exclude local tax. Pricing applies only to screen repair by Apple. Accidental damage isn’t covered under the Apple One Year Limited Warranty.

Have AppleCare+?

AppleCare+ covers two incidents of accidental damage with a $79 service fee. You can also use our Express Replacement Service to get a replacement even before sending us your iPhone. You can check if you have AppleCare+ by entering your iPhone serial number.